NEWS 'ORGANISATIONAL TURMOIL' HITS THOMSON REUTERS BRAND VALUE
NEWS OBITUARY: ROLAND DALLAS
NEWS $28 MILLION TRADED ON THOMSON REUTERS' EARLY DATA RELEASE
NEWS PENSIONS GROUP BEGINS COMMUNICATIONS SURVEY
NEWS BETTY WONG JOINS THE BARON EDITORIAL ADVISORY BOARD
PEOPLE REUTERS REPORTER GAINS FANS AFTER ROW WITH PM
EDITORIAL LEANING BACK INTO THE FUTURE
COMMENTARY JOURNALISM: THE LONG AND THE SHORT OF IT

WEDNESDAY 12 JUNE 2013
The value of the Thomson Reuters brand slipped from a peak of $9.5 billion in 2011 to $8.4 billion last year, the brand consultancy Interbrand said on Wednesday. The company ranks 44th in a list of the 100 best global brands. Interbrand cited a loss of market share to Bloomberg as well as some organisational turmoil as reasons for Thomson Reuters’ decline.
“Thomson Reuters continues to successfully align its brand and business strategies, but, the brand has faced significant hurdles over the past year,” Interbrand said. “Under volatile market conditions, rival Bloomberg thrived while Thomson Reuters lost market share. Specifically, Thomson Reuters Eikon, the flagship product of the Financial & Risk business, struggled to gain traction with customers. Its performance contributed to a revamped organizational structure, including the installation of CEO James C. Smith.”
Interbrand said that although the new management team had already refocused the company on its core competencies the brand’s lack of communication to the market regarding these changes (and in response to negative press) had influenced customer confidence. Thomson Reuters remained invested in building a well-organised and aligned portfolio across diverse business areas, however.
“What’s more, offerings in some of the brand’s key businesses, such as Legal and Tax & Accounting, lead their respective markets. Looking ahead, Thomson Reuters has an opportunity to assert influence and leadership through its ongoing commitment to corporate citizenship and its ‘customer first’ initiative – both within its Financial & Risk business and across the organization.”
Interbrand uses three criteria to value a brand. It measures the financial performance of branded products or services and it gauges the role of the brand in the purchase decision process as well as the overall strength of the brand.
Coca-Cola heads the latest list followed by Apple, IBM, Google and Microsoft. Thomson Reuters was sandwiched between Heineken and MasterCard. ■
Interbrand said that although the new management team had already refocused the company on its core competencies the brand’s lack of communication to the market regarding these changes (and in response to negative press) had influenced customer confidence. Thomson Reuters remained invested in building a well-organised and aligned portfolio across diverse business areas, however.
“What’s more, offerings in some of the brand’s key businesses, such as Legal and Tax & Accounting, lead their respective markets. Looking ahead, Thomson Reuters has an opportunity to assert influence and leadership through its ongoing commitment to corporate citizenship and its ‘customer first’ initiative – both within its Financial & Risk business and across the organization.”
Interbrand uses three criteria to value a brand. It measures the financial performance of branded products or services and it gauges the role of the brand in the purchase decision process as well as the overall strength of the brand.
Coca-Cola heads the latest list followed by Apple, IBM, Google and Microsoft. Thomson Reuters was sandwiched between Heineken and MasterCard. ■

TUESDAY 11 JUNE 2013
Roland Dallas, former correspondent and features desk editor in London, has died at the age of 77 after a long illness.
Dallas, pictured, died on Saturday at a care home in Dorking, Surrey run by the Journalists’ Charity, where he had been resident in recent years. He suffered from Parkinson’s disease.
His wife Rita told friends: “We lit candles and played beautiful music. The sun was shining and there was a little party in the gardens, with children playing. We opened the garden doors to let the sunlight in and held his hands as he slipped away.”
Michael Reupke, Reuters’ former general manager and editor-in-chief, said: “He was a much loved and highly respected colleague. In the past few years he spent in Pickering House, the care home run by the Journalists’ Charity, he was deeply admired by the other residents and in particular the staff for the great courage and toughness he showed in enduring and suffering his final illness. Despite it he was able to bring a smile to others’ faces and he cheered everyone by playing his collection of CDs of great classical music.”
Dallas joined Reuters in New York in 1963 after studying at Oxford and Cornell universities and the Columbia university graduate school of journalism. Following a year with the Worcester Telegram in Massachusetts he worked in Reuters’ New York bureau and two years later moved to the United Nations.
During his years with Reuters Dallas reported from many news centres, mainly in Europe and the Americas, including Mexico City, Washington, Buenos Aires, Hong Kong, Libya, Rome, Madrid and Lisbon. In Buenos Aires, where he was assistant manager for Latin America, he and Patrick Crosse were involved in setting up Agencia Latinoamericana de Información (Latín), created by Reuters in January 1970 as a regional news agency in a joint venture with leading Latin American newspapers. It closed in May 1981. Reuters then distributed its Spanish services in Latin America under its own name.
Later Dallas worked for The Economist and was editor of its confidential newsletter, Foreign Report. He was the author of a biography, King Hussein: The Great Survivor, published in 1998. The title was changed to King Hussein: A Life on the Edge when the Jordanian monarch died a few months later.
There will be a memorial service at St Bride’s, the journalists’ church in Fleet Street, later this year. ■
His wife Rita told friends: “We lit candles and played beautiful music. The sun was shining and there was a little party in the gardens, with children playing. We opened the garden doors to let the sunlight in and held his hands as he slipped away.”
Michael Reupke, Reuters’ former general manager and editor-in-chief, said: “He was a much loved and highly respected colleague. In the past few years he spent in Pickering House, the care home run by the Journalists’ Charity, he was deeply admired by the other residents and in particular the staff for the great courage and toughness he showed in enduring and suffering his final illness. Despite it he was able to bring a smile to others’ faces and he cheered everyone by playing his collection of CDs of great classical music.”
Dallas joined Reuters in New York in 1963 after studying at Oxford and Cornell universities and the Columbia university graduate school of journalism. Following a year with the Worcester Telegram in Massachusetts he worked in Reuters’ New York bureau and two years later moved to the United Nations.
During his years with Reuters Dallas reported from many news centres, mainly in Europe and the Americas, including Mexico City, Washington, Buenos Aires, Hong Kong, Libya, Rome, Madrid and Lisbon. In Buenos Aires, where he was assistant manager for Latin America, he and Patrick Crosse were involved in setting up Agencia Latinoamericana de Información (Latín), created by Reuters in January 1970 as a regional news agency in a joint venture with leading Latin American newspapers. It closed in May 1981. Reuters then distributed its Spanish services in Latin America under its own name.
Later Dallas worked for The Economist and was editor of its confidential newsletter, Foreign Report. He was the author of a biography, King Hussein: The Great Survivor, published in 1998. The title was changed to King Hussein: A Life on the Edge when the Jordanian monarch died a few months later.
There will be a memorial service at St Bride’s, the journalists’ church in Fleet Street, later this year. ■

FRIDAY 7 JUNE 2013
Faster than the blink of an eye, big market players traded stocks worth millions of dollars when Thomson Reuters accidentally leaked a key economic indicator ahead of the scheduled time.
Stocks worth $28 million changed hands when US manufacturing data compiled by the Institute for Supply Management was sent out to high-frequency trading networks 15 milliseconds before 10:00 am ET on Monday. That was long enough for computer trading algorithms programmed to process the data within a split second to act on it automatically, giving them a market advantage.
Trading in futures for the S&P 500 exploded before the release was supposed to have hit the tape – at 09:59:59.985. The release should have gone out at 10:00:00 on the dot.
Two days later Thomson Reuters admitted it had inadvertently released the data to a select group of high frequency traders before it was available to the wider market.
“We have identified that there was a minor clock synchronization issue Monday causing this data to be released 15 milliseconds early,” it said in a statement to US business television channel CNBC. “We are taking measures to minimize clock synchronization issues in order to ensure that release of the data is as close as possible to the official release time of 10am ET.”
Thomson Reuters said the data was just one of more than 1,300 economic indicators available on its high speed news feed direct service.
CNBC said a source familiar with the situation characterised the incident as a “minor, isolated, clock synchronization issue,” and said Thomson Reuters is “taking measures to make sure that synchronization is completely up to speed in the future.” ■
Trading in futures for the S&P 500 exploded before the release was supposed to have hit the tape – at 09:59:59.985. The release should have gone out at 10:00:00 on the dot.
Two days later Thomson Reuters admitted it had inadvertently released the data to a select group of high frequency traders before it was available to the wider market.
“We have identified that there was a minor clock synchronization issue Monday causing this data to be released 15 milliseconds early,” it said in a statement to US business television channel CNBC. “We are taking measures to minimize clock synchronization issues in order to ensure that release of the data is as close as possible to the official release time of 10am ET.”
Thomson Reuters said the data was just one of more than 1,300 economic indicators available on its high speed news feed direct service.
CNBC said a source familiar with the situation characterised the incident as a “minor, isolated, clock synchronization issue,” and said Thomson Reuters is “taking measures to make sure that synchronization is completely up to speed in the future.” ■

MONDAY 3 JUNE 2013
The Pension Review Group on Monday began a survey aimed at improving communications concerning the two UK-based Reuters pension funds.
“With changes in company pensions policies, tax regulations and generally increased press coverage, pensions rightly get much more attention now than in the past,” said Angela Dean, chairman of the group.
Reuters Pension Fund and Supplementary Pension Scheme trustees and administrators have made efforts in recent years to improve communications to scheme members – active, deferred and retired, she said. However the Pension Review Group has become increasingly aware of the need to keep pace with best practice, the importance of timeliness and balance in relation to formal/official communications and also to inform members of topical and interesting subjects in a way that is lively and engaging. The PRG wishes to support the trustees and administrators by putting forward ideas to enhance and strengthen communications in the future.
“To do this, we need the help of pension funds members. We need to know what those who are members think about the communications they already receive, and also to gain a view on what, if any, improvements could be made,” she said.
Closing date for completion of the survey is 1 July. A summary of feedback provided in the questionnaire along with an update on PRG conclusions and any recommendations will be put to the trustees for consideration. Comments will not be attributed and responses will remain confidential.
“RPF and SPS members are of course able to give feedback to trustees and administrators on any communications issue, at any time, and this initiative doesn’t replace that right,” Dean added.
■ CLICK to start the survey. ■
Reuters Pension Fund and Supplementary Pension Scheme trustees and administrators have made efforts in recent years to improve communications to scheme members – active, deferred and retired, she said. However the Pension Review Group has become increasingly aware of the need to keep pace with best practice, the importance of timeliness and balance in relation to formal/official communications and also to inform members of topical and interesting subjects in a way that is lively and engaging. The PRG wishes to support the trustees and administrators by putting forward ideas to enhance and strengthen communications in the future.
“To do this, we need the help of pension funds members. We need to know what those who are members think about the communications they already receive, and also to gain a view on what, if any, improvements could be made,” she said.
Closing date for completion of the survey is 1 July. A summary of feedback provided in the questionnaire along with an update on PRG conclusions and any recommendations will be put to the trustees for consideration. Comments will not be attributed and responses will remain confidential.
“RPF and SPS members are of course able to give feedback to trustees and administrators on any communications issue, at any time, and this initiative doesn’t replace that right,” Dean added.
■ CLICK to start the survey. ■

MONDAY 3 JUNE 2013
The editorial advisory board of The Baron is glad to welcome as a member Betty Wong, author, consultant and former global managing editor of Reuters, chairman Marcus Ferrar announced on Monday.
Wong, pictured, based in New York, managed internal communications and the news marketing team among other duties during three years as global managing editor. Her previous roles during 21 years with Reuters included global equities editor, US corporate news editor and senior Wall Street correspondent. Prior to joining Reuters in 1989 as a rewrite editor on Reuters Business Report she worked for The Wall Street Journal.
“I am delighted that Betty Wong has agreed to bring her deep knowledge of Reuters and her communications experience to the editorial advisory board,” said Barry May, editor of The Baron. ■
“I am delighted that Betty Wong has agreed to bring her deep knowledge of Reuters and her communications experience to the editorial advisory board,” said Barry May, editor of The Baron. ■
MAIL
Annette von Broecker, Michael Reupke, Uli Schmetzer: Roland Dallas
Richard Satran: Brand value
Michael Arkus, Marcus Ferrar, Nelson Graves, Mike Rhea: Leaning back into the future
Annette von Broecker, Michael Reupke, Uli Schmetzer: Roland Dallas
Richard Satran: Brand value
Michael Arkus, Marcus Ferrar, Nelson Graves, Mike Rhea: Leaning back into the future
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Thomson Reuters has an opportunity to assert influence and leadership
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